Privacy Policy

FILEGURU
PRIVACY NOTICE
Last revised: March 20, 2023
1. Introduction
FASTFILE 1, LLC d/b/a FileGuru (“FileGuru” or “we” or “us”) respects your privacy and are committed to protecting it through our compliance with this privacy notice. This Privacy Notice (our “Privacy Notice”) describes the types of information we may collect, use, maintain, protect, disclose, or otherwise process about you or that you may provide when you visit www.fileguru.org (the “Website”) and our practices for collecting, using, maintaining, protecting, disclosing or otherwise processing that information. This policy applies to information we collect: · on our Website;
· in email, text, and other electronic messages between you and our Website; and
· when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by: · us offline or through any other means, including on any other website operated by FileGuru or any third-party (including our affiliates and subsidiaries);
· us or any of our affiliates or subsidiaries related to your or any other individual’s employment or potential employment with us;
· any third party including through any application or content that may link to or be accessible from or the Website; or
· a government agency.
Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website, you agree to this Privacy Notice. This Privacy Notice may change from time to time (see Changes to Our Privacy Notice). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.
2. Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not use or provide any information on our Website or on or through any of its features, including your name, address, telephone number, or email address. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information directly from a child under 18, please contact us at [email protected].
3. Information We Collect About You and How We Collect It
Throughout this Privacy Notice, the term “Personal Data” means any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or device. However, Personal Data does not include any deidentified or aggregated information. Generally We collect Personal Data from various sources, including:
• directly from you when you provide it to us;
• automatically as you navigate through the Website;
• information that we create about you as you use our Website; and
• from third parties, for example, our business partners and service providers that help us operate our business. Information You Provide to Us We collect the following types of Personal Data directly from you when you access or use our Website: real name, company document identifier, unique personal identifier, home/work email address, home/work telephone number, credit or debit card number, title, employer name, and any other identifier by which you may be contacted online or offline. In addition, we may collect additional types of Personal Information requested on a form, or that you may voluntarily provide as part of filing a report with our Website or otherwise corresponding with FileGuru. The Personal Data we collect on or through our Website includes:
• information that you provide by filling in forms on our Website. This includes information provided at the time you file a report or make a payment online. We may also ask you for information when you report a problem with our Website;
• records and copies of your correspondence (including email addresses), if you contact us; and
• your search queries on the Website. Information We Collect Through Automatic Data Collection Technologies As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain Personal Data about your interaction with our Website, including information about your equipment, browsing actions, and patterns:
• details of your visits to our Website. This includes: browsing history, search history, location data (IP based), traffic data, logs, referring/exit pages, date and time of your visit to our Website, error information, clickstream data, and other communication data and the resources that you access, use, or otherwise interact with on the Website; and
• information about your computer and internet connection, i.e., your IP address, operating system, and browser type. The information we collect automatically may include Personal Data, or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:
• estimate our audience size and usage patterns;
• store information about your preferences;
• customize our Website according to your individual interests;
• speed up your searches; and
• recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Our Website may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain parts of our Website. You can find more information about cookies at http://www.allaboutcookies.org and http://youronlinechoices.eu.
• Session Cookies. Our use of cookies also includes “session cookies.” Each time you access the Website, a session cookie containing an encrypted, unique identifier is placed on your browser. These session cookies allow us to uniquely identify you when you use the Website and track which pages of the Website you access. Session cookies are required to use the Website.
• Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit FileGuru, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
• Website Interaction and Performance Monitoring Tools. Our Website may also use interaction and/or performance monitoring tools (sometimes call tracking scripts, analytics tools, session replay tools, or heatmap tools). These tools execute code in your web browser to help us collect data about your use of and interactions with the pages and content on our Website. This may include recording your mouse movements, keystrokes, navigation pathways, other actions that you take our Website, and information automatically transmitted from your web browser to our Website such as information about your operating system, computer hardware, and browser preferences.
Third-Party Use of Cookies and Other Tracking Technologies Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, analytics providers, social media companies, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your Personal Data or they may collect information, including Personal Data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information. Information We Create About You We may also create certain information about you. When we associate this information with other Personal Data about you, we consider this information to be Personal Data. This information includes: unique identifiers such as customer identification, company affiliation, and records of services purchased, obtained, or considered. Information We Collect from Third Parties We may collect Personal Data from third parties, such as state government entities from whom we obtain corporate filing information and from data aggregators from whom we obtain contact information about people responsible for government filings at companies. When we associate this information with other Personal Data about you, we consider this information to be Personal Data. This information includes: real name, alias, current work postal address, unique personal identifier, work email address, work telephone number, credit or debit card number, title, employer name, employment history or other information necessary to complete your annual report.
4. How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Data:
• to provide and personalize our Website and its content to you;
• to provide you with information, products, or services that you request from us;
• to process your requests;
• to support, develop, troubleshoot, and debug our Website;
• to create, maintain, customize, and secure your account with us;
• to process your requests, transactions, and payments and prevent transactional fraud;
• to provide you with notices about your filing and report;
• to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses;
• to help maintain the safety, security, and integrity of our Website, databases and other technology assets, and business;
• to help maintain the safety, security, of our Website;
• for internal testing, research, analysis, and product development, including to develop and improve our Website, and to develop, improve, or demonstrate our products and services;
• debugging to identify and repair errors that impair existing intended functionality;
• to notify you about changes to our Website or any products or services we offer or provide though them;
• detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activities, and prosecuting those responsible for that activity;
• to allow you to participate in interactive features on our Website;
• in any other way we may describe when you provide the information;
• to fulfill any other purpose for which you provide it; and
• for any other purpose with your consent.
We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please by send us an email stating your request at [email protected]. For more information, see Choices About How We Use and Disclose Your Information.
5. Disclosure of Your Information
We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Notice. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose Personal Data that we collect or you provide as described in this Privacy Notice:
• to our subsidiaries and affiliates;
• to the government entities with whom you file your annual report;
• to contractors, service providers, and other third-parties we use to support our business and who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them. These entities provide IT support services. Our payment processors’ privacy policies may be found at http://stripe.com/us/privacy.
• to a potential or actual buyer or other successor in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of FileGuru’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by FileGuru about our Website’ users is among the assets transferred;
• to fulfill the purpose for which you provide it;
• for any other purpose disclosed by us when you provide the information; and
• with your consent.
We may also disclose your Personal Data:
• to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes; and
• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of FileGuru, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
6. Choices About How We Use and Disclose Your Information
We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. When possible and applicable, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes. In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with control over your Personal Data:
• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or not function properly.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative (“NAI”) on its website (www.networkadvertising.org) and from members of the Digital Advertising Alliance on its website (www.aboutads.info).
7. Accessing, Correcting, and Restricting Your Personal Data
You can review and change your Personal Data by sending us an email at [email protected] to request access to, correct or restrict any Personal Data that you have provided to us. We cannot delete your Personal Data except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
8. Do Not Track Signals
We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.
9. Data Security
We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include the following: limiting access to personal information to relevant employees, implementing physical, electronic, and procedural safeguards, and requiring appropriate consents and protections from business partners before sharing personal information. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures deployed on the Website.
10. Consent to Processing of Personal Data in the United States
In order to provide our Website, products, and services to you, we may send and store your Personal Data outside of the country where you reside or are located, including to countries that may not or do not provide an equivalent level of protection for your Personal Data. Your Personal Data may be processed and stored in the United States and federal, state, and local governments, courts, or law enforcement or regulatory agencies in the United States may be able to obtain disclosure of your information through the laws of the United States. By using our Website, you represent that you have read and understood the above and hereby consent to the storage and processing of Personal Data outside the country where you reside or are located, including in the United States. Your Personal Data is transferred by FileGuru to another country only if it is required or permitted under applicable data protection law and provided that there are appropriate safeguards in place to protect your Personal Data. To ensure your Personal Data is treated in accordance with this Privacy Notice when we transfer it to a third party, FileGuru uses Data Protection Agreements or equivalent clauses between FileGuru and all other recipients of your Personal Data.
11. Changes to Our Privacy Notice
We may change this Privacy Notice at any time. It is our policy to post any changes we make to our Privacy Notice on this page. If we make material changes to how we treat our users’ Personal Data, we will notify you through a notice on the Website’ home page. The date this Privacy Notice was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Notice to check for any changes. YOUR CONTINUED USE OF OUR WEBSITE FOLLOWING THE POSTING OF CHANGES CONSTITUTES YOUR ACCEPTANCE TO SUCH CHANGES.
12. Contact Information
If you have any questions, concerns, complaints, or suggestions regarding our Privacy Notice or the ways in which we collect and use your Personal Data described in this Privacy Notice, have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you may contact us at the contact information below or through the “Contact Us” page on our Website.
FileGuru
35 Calle Juan C. Borbon,
Ste. 67-176.
Guaynabo, PR 00969
Streamlined filing solutions for your business.
Calle Juan C. Borbon, Ste. 67-176. Guaynabo, PR 00969
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